Player Briefing Document

The Setting

You are the Security Operations Centre for Pelabuhan Nusantara Terminal (PNT), a medium-large container terminal strategically positioned on the Strait of Malacca. The terminal is operated as a joint venture between a regional shipping conglomerate and a global terminal operator, handling approximately 1.8 million TEU annually. This makes it the 12th busiest terminal in Southeast Asia.

The terminal employs 340 staff across three operational shifts, including 12 IT personnel and 3 dedicated OT engineers. Founded in 2008, PNT has invested heavily in digitalisation over the past five years, recently completing a Smart Port 2025 initiative that integrated IoT sensors across crane systems, implemented predictive maintenance, and connected the Terminal Operating System to a cloud-based analytics platform.

Your client base includes:

8 major shipping lines with weekly scheduled calls
45 freight forwarding companies with system integration
Direct customs connectivity to the national Single Window system
Vessel Traffic Services (VTS) integration with the regional maritime authority

The Technology Environment

PNT's infrastructure reflects the typical complexity of a modern port that has grown through successive digitalisation initiatives while maintaining legacy operational technology:

Corporate IT Infrastructure

Identity and Access: Microsoft Entra ID for corporate identity, federated with an on-premises Active Directory. Approximately 85 service accounts exist across the environment.

Terminal Operating System: Navis